This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What information do we collect?
Information we collect when you use our services
We only ask for personal information when we truly need it to provide a service to you. We only use collected personal information in the context of providing or improving these services.
Communication
If you contact us directly, we may receive information about you such as your name, email address, phone number, and any other personal information you may choose to provide.
Account Registration / Posting a review
To be able to publicly post a review on our site you also need to create an account. When creating an account and submitting a review we may process and store information about you such as your full name, email-address, location, and any other information you choose to share with us as part of the review.
Commenting on a news article
When commenting on a news article we may process and store information about you such as your full name, email-address, and any other information you choose to share with us as a part of you comment.
Sign-up for our newsletter
When you sign up for our newsletter we may process and store information about your full name and email address.
The data provided when communicating with us, creating an account, submitting a review, commenting on an article or signing up for our newsletter as described above is considered “personal identifying information”, as it can personally identify you.
Information we collect when you use our services
Analytics and tracking
When you visit our website, we may automatically log the standard data provided by your web browser. It may include an anonymized version of your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
We may also collect data about the device you are using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
We may also automatically collect information about your use of features of our services, about the functionality of our services, frequency of visits, and other information related to your interactions with our services.
How do we use your information?
We may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services, and how we may improve their experience of our website in future. We also use this information to gain insights into demographics, product and service popularity, and the effectiveness of our marketing activity. We do not disclose the specifics of this information publicly, but may share aggregated and anonymised versions of this information, for example, in website and customer usage trend reports or with our partners.
We primarily use your personal information for the purposes of granting you access to engage with certain areas of our site in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To ask for ratings and reviews of services or products.
- To notify you of any changes to your account and service.
We may use your personal details to contact you with updates about our website and services, along with promotional content that we believe may be of interest to you. If you wish to opt out of receiving promotional content, you can follow the “unsubscribe” instructions provided alongside any promotional correspondence from us.
Do we share your information with any third-parties?
Third-party services and external consultants
We rely on third party service providers to perform certain services for us in connection with your use of the Service, such as hosting, email marketing, analytics and tracking, network security, technical and customer support, our own marketing of our service, and other functions.
These services may access our data solely for the purpose of performing specific tasks on our behalf. We do not give them permission to disclose or use any of our data for any other purpose.
We may, from time to time, also allow limited access to our data by external consultants and agencies for the purpose of analysis and service improvement. This access is only permitted for as long as necessary to perform a specific function.
We only work with third-party providers and external agencies whose privacy policies align with ours.
Information shared publicly on our site
Account Registration / Posting a review
When creating an account and posting a review on our site we may publicly display your first name your last initial, your location and other information you provided when submitting a review.
Commenting on news article
When commenting on a news article we may publicly display your name and other information you provided in your comment.
Required by law or legal investigations
We may cooperate with government and law enforcement if we believe the requested information is necessary and appropriate to comply with legal process, to protect our own rights and property, to protect the safety of the public and any person, to prevent a crime, or to prevent what we reasonably believe to be illegal, legally actionable, or unethical activity.
We do not otherwise share or supply personal information to third parties. We do not sell or rent your personal information to marketers or third parties.
Do we use 'cookies'?
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our
Cookie Policy for more information.
California Online Privacy Protection Act
CalOPPA is the first state law in the United States to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.
Read more
According to CalOPPA, we agree to the following:
Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website. Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
- On our Privacy Policy Page
Can change your personal information:
- By emailing us on hello@driverlessratings.com
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Limits of our policy
This privacy policy only covers Driverless Ratings' own collecting and handling of data. We only work with partners, affiliates and third-party providers whose privacy policies align with ours, however we cannot accept responsibility or liability for their respective privacy practices.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to this policy
At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. If you are a registered user on https://driverlessratings.com, we will notify you using the contact details saved in your account. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.
Your rights and responsibilities
As our user, you have the right to be informed about how your data is collected and used. You are entitled to know what data we collect about you, and how it is processed. You have the right to correct and update any personal information about you, and to request this information be deleted by contacting us at hello@driverlessratings.com.
You are entitled to restrict or object to our use of your data, while retaining the right to use your personal information for your own purposes. You have the right to opt out of data about you being used in decisions based solely on automated processing.
You have the right to opt-out of marketing communications we send you at any time. You can do so by clicking on the "unsubscribe" link at the bottom of emails we send you. To opt-out of other types of marketing communication contact us on hello@driverlessratings.com.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
Contact us
Feel free to contact us if you have any concerns or questions about how we handle your data and personal information.
Data Controller
Driverlessratings
hello@driverlessratings.com
